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Resources & Support

Everything you need to succeed with AI in your business.

Getting Started​

Support​

Program Resources​

During the Program​

ResourceAccess
Live session recordingsAvailable within 24 hours
Slide decksShared after each session
Homework assignmentsPosted in shared folder
Office hoursScheduled weekly
Email supportResponse within 24 hours

After the Program​

ResourceAvailability
All recordingsLifetime access
DocumentationYours forever
Community accessOngoing
Support plansOptional monthly

Templates Library​

Prompt Templates​

Use these templates as starting points:

Marketing Content Prompt​

Create [content type] for [product/service].
Target audience: [describe]
Tone: [brand voice]
Length: [word count]
Include: [specific elements]

Customer Response Prompt​

Draft a response to this customer inquiry:
[paste inquiry]

Guidelines:
- Be helpful and friendly
- Answer their question completely
- Suggest next steps
- Keep under [X] sentences

Process Documentation Prompt​

Help me document this process:
Process name: [name]
Purpose: [why this process exists]
Steps (as I describe them): [describe verbally]

Create a formatted SOP with:
- Numbered steps
- Responsible party for each
- Tools needed
- Common issues and solutions

Report Generation Prompt​

Create a [report type] with this data:
[paste data]

Format:
- Executive summary (3 sentences)
- Key metrics table
- Trend analysis
- Recommendations

Troubleshooting Guide​

Common Issues​

IssueSolution
AI seems to forget contextStart a new thread in the right project
Outputs don't match brand voiceUpdate GPT instructions with more examples
Response is too long/shortSpecify length in your prompt
Wrong toneAdd tone guidance to prompt
Slow responseTry a faster model for simple tasks

When to Contact Support​

  • Technical issues with the platform
  • Questions about best practices
  • GPT optimization requests
  • Team training assistance
  • Account or billing questions

Learning Resources​

ResourceTopicLevel
Prompting GuideOpenAI's official guideBeginner
Anthropic DocsClaude best practicesIntermediate
AI for BusinessStrategy perspectiveAdvanced

Video Tutorials​

TopicDurationAudience
Platform walkthrough15 minAll users
GPT creation basics20 minPower users
Document organization10 minAll users
Team management15 minAdmins

Best Practices Summary​

Do's​

  • ✅ Be specific in your prompts
  • ✅ Provide context and examples
  • ✅ Use the right project for each task
  • ✅ Update documents regularly
  • ✅ Iterate on GPT instructions

Don'ts​

  • ❌ Upload sensitive financial data
  • ❌ Expect perfect output first try
  • ❌ Ignore the AI's suggestions
  • ❌ Forget to review AI outputs
  • ❌ Skip the homework assignments

Community​

Connect with Other Businesses​

  • Monthly user meetups (virtual)
  • Slack community for questions
  • Success story sharing
  • Tips and tricks exchange

Share Your Success​

We love hearing how businesses use AI:

  • Case study opportunities
  • Testimonial submissions
  • Feature requests
  • Improvement suggestions

Contact Information​

General Inquiries​

Technical Support​

Sales Questions​

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