Frequently Asked Questions
Common questions about the AI training platform and partnership.
Partnership Questions
For Organizations (Bizfed, Chambers, Associations)
Q: What does it cost to become a partner? A: $15,000 one-time setup fee for your white-labeled platform, plus $100/user/month for each active member business.
Q: Can we set our own pricing to members? A: Absolutely. You control the final price to your members. Most partners add $50-150/user/month markup to cover their value-add services.
Q: What's included in the $15,000 setup? A: White-labeled platform with your branding, admin dashboard, user management, initial training for your team, and technical integration.
Q: What's included in the $100/user/month? A: Platform access, AI usage (no additional API costs), technical support, platform updates, and security maintenance.
Q: How quickly can we launch? A: Most partners launch within 2-4 weeks. Week 1-2 for setup and branding, Week 3-4 for pilot testing with initial members.
Q: What's the minimum commitment? A: No minimum user count. You pay only for active users each month.
Member Business Questions
General
Q: Who is this program for? A: Small business owners (typically 2-50 employees) who want to leverage AI to save time and improve operations. No technical background needed.
Q: What if I've never used AI before? A: Perfect! This program starts from the basics. We assume no prior AI experience.
Q: What if I already use ChatGPT? A: Great—you'll get more from the program faster. We'll help you level up from casual use to systematic business integration.
Q: How is this different from watching YouTube tutorials? A: Three ways: (1) It's hands-on with your actual business, (2) You get personalized guidance, (3) You leave with working systems, not just knowledge.
Time & Commitment
Q: How much time do I need to invest? A: Plan for 4-6 hours per week for 8 weeks. This includes live sessions (3x/week, 60-90 min each) plus homework (2-3 hours/week).
Q: What if I miss a session? A: Sessions are recorded. You can catch up asynchronously, though live participation is recommended for Q&A.
Q: Can I do this while running my business? A: Yes! The program is designed for busy business owners. Most homework can be done in 30-minute blocks during your normal workflow.
Q: What about my team's time? A: Team members only need significant time in Week 7 for training (2-3 hours). Department leads participate in their relevant week (1-2 hours).
Investment
Q: How much does it cost for my business? A: Pricing is set by your organization (Bizfed, Chamber, etc.). Contact them directly for member pricing.
Q: Are there ongoing costs after the 8-week program? A: Yes, there's a monthly platform fee (set by your organization) that covers continued access, AI usage, and support.
Q: What's the ROI? A: Most businesses report 10+ hours saved per week. At typical rates, that's $12,000-24,000/year in productivity value—far exceeding the monthly cost.
Q: Is there a guarantee? A: Contact your organization about their specific guarantee policy.
Technology Questions
Platform
Q: What exactly is SkaFld Studio? A: It's a private AI workspace for your business. Think "ChatGPT but private, organized, and customized for your company."
Q: Is my data private? A: Yes. Your data is encrypted, isolated from other organizations, and NOT used to train AI models.
Q: What AI models can I use? A: Multiple options including GPT-4, GPT-3.5, Claude, and others. You choose the best model for each task.
Q: Do I need to install any software? A: No. Everything runs in your web browser. No IT department needed.
Technical Requirements
Q: What computer do I need? A: Any modern computer with a recent web browser (Chrome, Firefox, Safari, Edge).
Q: Does it work on mobile? A: Limited mobile support. Desktop/laptop is recommended for the best experience.
Q: What about internet requirements? A: Standard broadband is sufficient. No special bandwidth needed.
Implementation Questions
During the Program
Q: How do the sessions work? A: Live video sessions (Zoom) with screen sharing. We work on your actual business during each session.
Q: What if I get stuck on homework? A: Office hours are available weekly, plus email support for quick questions.
Q: Can multiple people attend from my company? A: Yes! We encourage bringing department leads to their relevant weeks.
After the Program
Q: Will I be able to manage this on my own? A: Yes! Independence is the goal. Week 8 focuses specifically on self-sufficiency.
Q: What if I need help later? A: Ongoing support is included in your monthly platform fee. Additional training or consulting may be available through your organization.
Q: Can I add more users after the program? A: Yes. Team expansion is straightforward. Contact your organization for adding users.
Content & Customization
Q: Is this one-size-fits-all? A: No. While the structure is consistent, all GPTs and workflows are customized to your specific business.
Q: What industries do you work with? A: All industries. The program works with professional services, retail, healthcare, construction, and more.
Q: Can you help with my specific use case? A: Likely yes. During the discovery call, we'll assess your specific needs and confirm fit.
Q: Do I get to keep everything we build? A: Absolutely. All GPTs, documents, and systems are yours. No lock-in.
Security & Privacy
Q: Where is my data stored? A: Secure cloud infrastructure with enterprise-grade encryption.
Q: Who can see my data? A: Only authorized users in your organization. We don't access client data except for support purposes with permission.
Q: Is this HIPAA compliant? A: The platform is not designed for HIPAA-regulated data. Don't upload protected health information.
Q: What happens if I cancel? A: You can export all your data. Your GPT instructions and documents belong to you.
Getting Started
Q: What's the first step? A: Contact your organization (Bizfed, Chamber, etc.) to learn about member pricing and enrollment.
Q: How soon can I start? A: Most programs begin within 1-2 weeks of enrollment, depending on cohort schedules.
Q: What should I prepare? A: Nothing for the initial conversation. We'll give you a preparation checklist once you enroll.
Contact us with your question. We're happy to help.